Gaming is for entertainment — the moment it starts feeling like a burden, that's the line. Scratch gives you every tool to recognize that line and stay in control — free, always.
Set a daily, weekly, or monthly deposit limit. Once set, you won't be able to deposit beyond that limit.
Available in SettingsTake a break from 24 hours up to 30 days. During this period you won't be able to log in — a chance to clear your head.
Takes effect immediatelyDeactivate your account for anywhere between 1 month and 1 year. It won't be reactivated before the period ends.
Permanent ProtectionYou're reminded every 30, 60, or 120 minutes how long you've been playing. The decision is always yours.
CustomizableOnce your losses exceed a set limit, the platform automatically stops you.
Reactivate via SupportWhenever you feel like you need help — reach out via Bangla live chat. We're always here.
Bangla SupportClick on any of the following that apply to you
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How to use each tool — step by step
The simplest tool to keep your budget on track. Once a limit is set, there's no way to exceed it.
Need a short break? Pause your login for anywhere between 24 hours and 30 days. Your balance remains completely safe.
If you need a longer break, deactivate your account for 1 month to 1 year. It cannot be unlocked before the period expires.
At set intervals, a message appears — "You've been playing for X minutes." Whether you stop is entirely up to you.
Gaming stops automatically once you hit a set loss amount, reducing the risk of losing everything on a bad day.
Set a daily limit on how long you can play. Once you reach it, you'll be logged out automatically.
Problem gaming doesn't happen overnight — it builds gradually. Most people don't realize when entertainment has turned into a problem. Recognizing the signs early means you can take action before things get worse.
You sit down to play for a bit and realize hours have passed. Time with family or at work is starting to suffer.
"This one bet will win it all back" — that thought keeps coming back, and it leads to losing even more.
Money meant for essential bills or household expenses is going toward gaming. You're borrowing or watching your savings shrink.
You're hiding how much you're playing or losing from family. When someone asks, it makes you angry.
You feel down, irritable, or anxious when you're not playing. Gaming feels more like a compulsion than a choice.
Scratch believes gaming is entertainment — and entertainment should be enjoyable, not stressful. That belief is why responsible gaming is a core part of how Scratch operates, not just a legal obligation.
Responsible gaming tools on the Scratch platform are free and available at any time — no extra fees, no complicated steps. You can activate a deposit limit or cooling-off period today in just a few seconds.
There's another important point — Scratch's system automatically detects unusual playing patterns. If someone suddenly starts placing significantly larger bets or stays active for many hours in a row, the support team may reach out carefully — not as an accusation, but as a gesture of support.
Scratch never encourages any member to play more. Promotions are designed to be enjoyed within your limits — not to push you past them.
💡Please note: Gaming is a form of entertainment — it shouldn't be relied on as a source of income. Winning is never guaranteed, but enjoying yourself is possible with the right habits.
What Scratch Ensures in Responsible Gaming
Age verification is mandatory at registration. Underage users are not permitted to open an account — no exceptions.
The RTP (Return to Player) for every game is published. There's no hiding how likely you are to win on any given game.
Scratch never uses language like "win big" or "get your losses back" in its promotions.
Anyone who reaches out for help is supported without judgment. Our support team is trained to handle these conversations with care and sensitivity.
Online gaming is growing fast in Bangladesh. Millions of people now play cricket betting, casino games, or lottery on their smartphones. For most, it's a source of fun — a bit of excitement, a bit of competition. But for a small number of people, gaming can become a problem. Scratch doesn't look the other way.
Responsible gaming isn't just about building a page. It means asking one question at every platform design decision — "Does this help users stay in control, or does it push them to play more?" At Scratch, that question is asked at every feature.
The deposit limit deserves a little more explanation. Many people think setting a limit will take the fun out of it. In reality, it's the opposite — when you decide in advance "I won't spend more than this amount this month", every bet comes with a sense of freedom. Playing without the fear of running out of money is a much more enjoyable experience.
There's a common misconception about cooling-off periods — people assume it means closing their account. It doesn't; it's simply a break. After a heavy season like IPL or BPL, taking a cooling-off period is perfectly normal. Once the period ends, everything stays exactly as you left it — your balance, bonuses, and VIP status, all intact.
Self-exclusion is a big step. But for those who feel that gaming is no longer doing them good, it's a courageous decision. Scratch respects and fully supports that choice. During an exclusion period, no marketing messages are sent and the platform cannot be accessed by any means.
Scratch has also taken steps to protect families. If a family member believes someone close to them is struggling with gaming, they can reach out to support for guidance on how to help. Scratch does not close accounts based on third-party requests directly, but can point you in the right direction.
The most important thing to remember is this — asking for help is not a sign of weakness. Knowing yourself and taking the right step at the right time takes courage. Scratch's support team never judges anyone; they're only here to help.
Bangla support available 24/7. Talk to us about any gaming-related concern — you can seek advice anonymously.
Support@scratch.express — use the subject line "Responsible Gaming". You'll receive detailed assistance within 2 business days.
Register on Scratch and set your deposit limit today. Start your safe gaming experience right here.