Scratch is more than a gaming platform — it's a companion for entertainment and excitement for millions of Bangladeshis. This page tells our story: who we are, why we built this platform, and where we're headed.
Why scratch Was Built, and Where It's Headed
Our mission is to bring safe, transparent, and enjoyable online gaming to every corner of Bangladesh — on mobile, in Bangla, and within budget. At scratch, we want every member to feel like this platform was built just for them.
By 2027, our goal is to become South Asia's leading Bangla-language gaming ecosystem — not just the largest, but a platform players can genuinely be proud of.
Transparency, responsibility, and respect — these three values are reflected in every decision Scratch makes. What we promise on payouts, we deliver. No hidden terms.
Six Core Features That Set scratch Apart
The entire Scratch website is in Bangla — from the menu to the support chat. Most gaming sites in Bangladesh run in English, but Scratch believes there's nothing quite like playing in your own language.
Bangla-First90% of internet usage in Bangladesh is on mobile — so scratch was built mobile-first from day one. Everything runs smoothly even on a 3G connection, with zero lag.
Mobile OptimizedWinnings are sent to bKash, Nagad, or Rocket within an average of 15 minutes. No agonizing waits for payouts at scratch — it's our most praised feature.
Payouts in 15 Minutes256-bit SSL encryption, two-step login, and regular third-party audits — scratch makes no compromises when it comes to protecting your data and funds.
SSL + 2FAEven at 2 a.m., you can resolve any issue by chatting in Bangla. The support team genuinely helps — they don't brush you off with automated replies.
Active 24 HoursEvery game's RTP is published, draws run on certified RNG, and payout history is viewable at any time. Nothing is hidden at scratch.
RNG CertifiedScratch began with a simple question — why should people in Bangladesh always have to play on foreign-language interfaces, with unfamiliar payment methods, on platforms built by companies that don't know them?
In 2021, a group of young tech entrepreneurs set out to find an answer. The goal was clear: build a world-class gaming platform for the people of Bangladesh — in Bangla, with the payment methods they already use.
In our first year, we had just a few thousand members. Today, the scratch family has grown to over 150,000 people — from Dhaka to Dinajpur, Sylhet to Bandarban. In every district, there's someone who logs into scratch every single day.
Scratch still runs on those same core values — transparency, fast payouts, and service in Bangla. The team has grown, the platform has evolved, but the original promise hasn't changed one bit.
Scratch launched with a team of just 8 people. On the very first day, 500 users registered — three times what was expected. bKash payment support was the biggest draw at the time.
Live cricket betting launched on scratch during the T20 World Cup. Membership crossed 10,000 in just one month. That was the turning point.
Through a partnership with Evolution Gaming, live dealer games came to scratch. Members could play Baccarat and Teen Patti with Bangla-speaking dealers — a first in Bangladesh at the time.
Nagad and Rocket payments were added. The VIP loyalty program launched. Scratch made headlines nationwide with its first mega lottery pool of ৳50 million.
Recognized at the International Gaming Awards in the "Best Localized Platform — South Asia" category. Membership surpassed 100,000.
With 3,000+ games, 50+ game providers, and over 150,000 trusted members, Scratch keeps moving forward — toward an even bigger vision.
These are the principles behind everything Scratch does
From publishing RTPs to keeping bonus terms crystal clear, scratch doesn't believe in fine print or hidden catches.
Whether it's payouts, support replies, or new features, speed is a priority at scratch. Keeping you waiting simply isn't in our culture.
Keeping your personal information and financial transactions secure is Scratch's top priority — always, without exception.
Entertainment should be fun, not a burden. Scratch helps members set their limits with responsible gaming tools.
Scratch is internationally licensed and undergoes regular third-party audits. This isn't just on paper — everything from game outcomes to payout timelines is fully verifiable.
For people in Bangladesh, "trust" means more than just a license — it means actually getting paid when you win. In three years, Scratch has never once held back a payout.
Scratch is licensed by an international authority. The license number can be verified on the platform at any time.
Two of the world's leading game testing laboratories regularly audit the RNG and RTP of all games on scratch. Results are available with full certification.
Player funds are kept completely separate from operational funds. Your balance is safe, no matter what.
Scratch complies with international standards for identity verification and anti-money laundering. User safety is the core purpose.
There's no multinational corporation behind Scratch. It was built by a group of young people with a dream — people who had themselves grown frustrated playing on foreign platforms with no Bangla support, who waited days for payouts, and who couldn't even deposit because they had no crypto or international credit card. Scratch was born out of that frustration.
The scratch team includes software engineers, game designers, payment specialists, customer care representatives, and data analysts — over 80 people in total. Most of them are Bangladeshi, and all of them share one common goal: making the platform a little better every day.
The customer care team operates entirely in Bangla. Even if something goes wrong at 2 a.m., you can chat in Bangla and get it sorted. It might sound like a small thing, but it makes an enormous difference. A member once said — "On other sites I'd waste time typing in English. On Scratch I say it in Bangla and get an answer instantly."
Scratch's tech team continuously works to improve platform performance. Understanding the realities of Bangladesh's mobile networks, they regularly optimize to ensure a smooth experience across connections ranging from 3G to 4G. In live betting, odds update speeds are measured in milliseconds.
Scratch isn't here just to turn a profit — we believe that fostering a responsible gaming culture is part of our role too. That's why the platform includes budget limits, cooling-off periods, and self-exclusion tools. If you feel like you need a break, Scratch fully supports that decision.
Scratch has exciting new features on the horizon — advanced statistics and analytics tools, more Bangladeshi sports markets, and a more personalized VIP experience. But one promise will never change: treating every member with respect.
Welcome to the Scratch family. You're not just a user — you're part of this story.
The people who drive Scratch forward every day
12 years of fintech experience, with a pioneering role in building Bangladesh's digital payment ecosystem. The core vision behind Scratch is his.
10 years of experience as a software architect. Scratch's entire technical infrastructure was built and is managed under his supervision.
Every feature is designed with the user experience front and center. The "mobile-first Bangla UX" concept originated with her.
She manages a 30-person Bangla support team. Her team's average response time is under 2 minutes — something she's genuinely proud of.
Experiences from Scratch members across Bangladesh
"I've been with Scratch for three years. Not a single payout issue, ever. A lot of people in my area use Scratch now because of me."
"Bangla chat support — that's the biggest thing for me. I used to be nervous typing in English. Now I can get help at 2 in the morning, no problem."
"During the BPL season, I'm on scratch all day. The live odds update so fast I never miss a good opportunity. Since becoming a Diamond VIP, my withdrawals have gotten even quicker."
Over 150,000 members have already chosen Scratch. Registration is free, your first deposit comes with a 100% bonus, and payouts arrive in just 15 minutes.